U.S. Chief Technology Officer Todd Park said the government expected HealthCare.gov to draw 50,000 to 60,000 simultaneous users, but instead it has drawn as many as 250,000 at a time since it launched Oct. 1.
Park's comments are the administration's most detailed explanation for the glitches that have frustrated millions of consumers who have tried to enter the site or complete applications for health insurance under the Affordable Care Act.
"These bugs were functions of volume,'' Park said. "Take away the volume and it works.''
Oh, really. Then just add more servers and your problem is solved. This is not about volume rather just cover for the lack thereof. Please explain to the public how Mark Zuckerberg was able to run Facebook on a server in his dorm and HHS with unlimited resources cannot sell a single policy on its first day online.
Considering that you must sign up almost 39,000 people per day for the next 180 days to reach your goal of 7 million why would you design a site to accommodate 50,000 to 60,000 visitors? Are we to believe the administration expects to sign up 7 million people in 50,000 group increment that will presumably queue up around the clock? Really? I have to get up early tomorrow so I can shop for healthcare at 4 AM.
Chris Wallace seems to share my skepticism. "Do you not know how many people have signed up, which would seem to indicate another software glitch, or is it that the number is embarrassingly small?"
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